Tuesday, 14 April 2015 15:26

Registration Support Featured

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Welcome to our Support Section

Our support area is divided in several sub-sections or sub-categories. This top-level section describes the requirements for getting started and registering your Exit Conversion account.

The firs step or requirement is that you register here to create an account to access our Subscription Software Service. To complete the registration you 'must' complete the Activation Process. Until your account is activated you will 'not' be able to log-in.

After activating your account you will be able to log-in to the website, upon logging in you can then proceed to the /exitconv-admin area. (you may be automatically redirected there or you can click the link in the User Menu). The 'admin section' is only available to 'registered users'. Upon accessing the 'Software-Section' you will need to select the type of account you want to setup. If you are setting up a 'paid-subscription-account' the first step will be to setup your subscription-payment information and start your subscription. Once you have selected your account type and finished any subscription requirement you may then begin the initial setup process.

The 'Free' subscription does not require you to enter any payment information - We currently use PayPal as our primary method of collecting payments for the Private and Business level subscription only..

Click Here For Installation Process Support

Due to the zealous actions of some spam filters the activation email sent from the server may end up in your junk mail - If it seems to be taking a long time for the activation-confirmation email to arrive, please check your junk-mailbox.

If you encounter any problem whilst trying to register your account please don't hesitate to contact us via the primary contact page. You can also check the FAQ section to see if its a common problem that you have encountered.

Once you are registered and have selected you subscription type the system will automatically prompt you to complete the setup of your first instance of the Pop-Up. This process runs through several stages with the final stage being the actual insertion of your data for the Marketing Pop-Up. Once completed you will be able to edit any of the Pop-Up instance at anytime, however the selection you make for the domain/hostname and the subscription type cannot be altered after the initial setup. You will be asked to confirm both of these choices before continuing. Our system will also confirm the existence of the entered domain hostname.

During the setup process and the population of your pop-up data you should use the Tool-tips which are embedded into the Headings and Titles of the various form fields.

 

Read 3782 times Last modified on Friday, 08 May 2015 06:09
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